Privacy Notice

This privacy policy explains how Clock Needle Software processes personal data when you use clockneedletower.digital. It is written to help you understand what we collect, why we use it, and how you can exercise your privacy choices and request review of your information.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
User Rights

Your Rights

Subject to applicable law, you may ask to access, correct, update, or delete personal data we hold about you, and you may object to or restrict certain processing where those rights apply. You may also request a copy of information you have provided, or ask us to review a concern about how your data is handled. Some requests may be limited where we must keep information for legal, security, or operational reasons.

Available rights depend on the nature of the data and the reason it is processed.
Requests

How to Make a Request

To protect your information, we may need to verify your identity before acting on a privacy request. Once verified, we will review the request and respond within a reasonable period under applicable law. If we cannot fully comply, we will explain the reason to the extent permitted.

Verified requests are reviewed before any action is taken on the record.
Data Retention

Retention

We retain personal data for the period needed to respond to your inquiry, support the operation and security of the website, meet legal or accounting obligations where applicable, and resolve disputes. When data is no longer needed for those purposes, we delete it or de-identify it where feasible.

We keep data only as long as needed for the request, service, or legal record involved.
Policy Updates

Policy Updates

If we make material changes to this policy, we will update the notice on the website and may use a reasonable method to draw attention to the change when appropriate. The version in effect is the one posted at the time you review the site, unless a later effective date is stated.

We may revise this notice when our practices or legal obligations change.

Privacy data overview

01 · Collection

Data We Collect

When you use our website or submit a request, we may process your name, email address, phone number if you choose to provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to support delivery, security, and troubleshooting.

We collect only the data needed to handle inquiries, operate the site, and maintain security.
02 · Sources

How We Receive Data

We receive personal data from you when you contact us through the website or otherwise choose to share details with us. We also generate or receive technical information automatically from your browser and device during site visits, including data needed to keep the service functioning and to review security events.

Most information comes directly from your form submissions and normal site use.
03 · Cookies

Cookie Types

Our confirmed cookie use is limited to cookies needed for essential site operation and cookies that store privacy preferences. We do not confirm the use of analytics or marketing cookies on this site. If that changes, the relevant cookie purposes and controls should be updated in this policy.

We do not state that analytics or advertising cookies are in use unless they are confirmed.
04 · Controls

Cookie Controls

We use cookies or similar tools only for essential site operation and to remember privacy preferences. You can usually control cookies through your browser settings, including blocking or deleting them, but some site functions may not work as intended if essential cookies are disabled.

Cookie choices are limited to essential functions and saved preferences.
Purpose of use

How We Use Data

We use personal data to respond to contact form submissions, manage service inquiries, deliver and maintain the website, protect the site from misuse, troubleshoot technical issues, and keep records needed for legal, security, or administrative purposes. We do not use the confirmed data categories for unrelated purposes without a lawful basis.

Each purpose is tied to a specific site function or request handling need.
Third-party sharing

Operational Sharing

We may share personal data with service providers or other operational partners that help us host the site, process communications, maintain security, or support technical delivery. These recipients are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only where needed to run the website or handle requests.

Privacy Contact

Email contact
help@clockneedletower.digital
Telephone contact
+62 810-979-396
Postal address
Jalan Veteran 62, Denpasar Utara Sub District, Denpasar District, Bali 80234
General privacy request